Reporting party advised the NLCRPD that he was the victim of a loss by fraud in excess of $5,000.00 by use of a helpline number.
The reporting party provided the following accounting of the events that resulted in the loss. By use of the internet a helpline number for smart phone support was identified. The reporting party called the listing under the impression the number he was calling was a support center.
The person who answered the telephone call requested personal identifiers and a bank account number, presumably to “verify information” and “facilitate the delivery of services”. The reporting party then was requested to purchase gift cards from various locations totaling over $5,000.00 and provide the card identifiers to the service. After doing so the caller realized he was the victim of a fraud. The reporting party indicated he was unable to reconnect with the phone listing and the webpage was no longer accessible.