Apple Customer Support Fraud On The Rise! Don't Fall Victim To These Telephone and Email Scams!

RECENT UPTICK IN CUSTOMER SERVICE SCAMS INVOLVING APPLE ID AND ITUNES

In the past month, officers from the Manheim Township Police Department have fielded numerous complaints of telephone and email scams involving Apple customer service.  Scammers, pretending to be associated with Apple, are contacting residents in various ways and convincing them that there is a problem with their computer or cell phone.  The scammers demand personal information from the potential victim to include their name, address, social security number, credit or bank card information, and Apple ID login credentials.  In some instances, the scammers have convinced victims to purchase Apple iTunes gift cards and provide the card information to the scammer.

Please be aware of this newest form of theft and deception and be sure to protect yourself, should you be contacted.  Remember, Apple (or any other utility or financial organization for that matter) will NEVER contact you by telephone or email and ask you to verify your personal information - they should already have it!

  • If you suspect that a scammer has contacted you by telephone, hang up, and call Apple directly yourself to verify the claim made by the scammer.
  • If you suspect that a scammer has contacted you by email, delete the email, and make contact with Apple directly yourself to verify the claim made by the scammer.
  • Finally, if you do happen to fall victim and inadvertently send money or protected information to an outside party, contact police to file a report.

See this consumer alert video segment from WKRC in Cincinnati for additional information pertaining to this scam : CLICK HERE

MEDIA CONTACT: Sergeant Michael T. Piacentino, W: 717-569-6401 Ext: 1583, C: 717-340-2130, piacentinom@manheimtownshippolice.org